FAQ
Heat, ingredients, allergens, shipping and returns. If it is not here, ask us.
How hot is it really?
Every bottle is built on scotch bonnet, but the fruit changes how it lands. Mango and Pineapple are gentle. Original and Tamarind sit in the middle. Lime Scotch Bonnet is the hot one and we do not pretend otherwise. There is a heat scale on the homepage that lines all seven up side by side.
What is in it — and what is not?
Real fruit purée, scotch bonnet, pimento, thyme, ginger, garlic and vinegar. All natural, no MSG, no artificial colours. Full ingredient lists are printed on every product page.
Does it contain allergens?
Yes. Every flavour is made with soy sauce, which contains soy and wheat, so the sauces are not gluten free. Bottled in a facility that also handles other seasonings. Please read the label before serving to anyone with allergies.
How do I store it?
Shake well before use. Refrigerate after opening and use within four months for the best flavour. Unopened bottles are fine in a cool, dark cupboard until the best-by date on the label.
How big is a bottle?
16oz — about fifteen servings at two tablespoons each. Enough for roughly four family cookouts, in our experience.
When will my order ship?
Orders placed before 2pm ship the same working day. Every order goes by USPS Ground Advantage, which usually takes 2–5 business days. You will get a tracking number by email as soon as the label is printed.
How much is shipping?
Shipping is worked out from your ZIP code. You pay what USPS Ground Advantage charges to send your box — based on how far it travels and how much it weighs — with a $9.99 minimum per order. Enter your ZIP code in the cart to see the exact price before you check out.
Can I return a bottle?
If a bottle arrives damaged or leaking, send us a photo within 14 days and we will replace it or refund it, no return needed. For food safety we cannot accept returns on opened bottles you simply did not enjoy — but tell us anyway, because it helps us.
Do you sell wholesale?
Yes. We supply restaurants, delis, farm shops and independent grocers, with case pricing and a low first-order minimum. Send us the wholesale enquiry form and we will come back within two working days.
Do you do custom or private label?
For larger runs, yes. Tell us the volume and the timeline on the contact form and we will talk it through.
Still stuck? Send us a message and a person will reply.
Get your bottle of
Sauce IZ Us
Seven flavours, one shelf. Shipping is priced by ZIP code, from ₨ 10.
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